Social Problem Solving Design, Reinforcement of Resiliency Capacity Through Design
The COVID-19 pandemic is a crisis that no one has ever experienced. Existing social problems, such as economic recession, relative poverty, increased depression due to social isolation, and the intensification of suffering experienced by vulnerable groups such as infants, young children, the elderly, and the disabled, are being exacerbated by the pandemic. Medical staff and other members of society in various fields are making every effort to identify and deal with unpredictable situations in their respective positions, and the Seoul Metropolitan Government is also currently doing its best to overcome the Corona situation.
We are now living in an era where problem-solving strategies are needed more than ever. There is an urgent need for a paradigm shift in policy to prevent and improve social problems that incur huge social costs, rather than reactive measures. Design is one of the main solutions to improve this, and it is a core competency and process that is already being used by many organizations and companies pursuing innovation as well as the public as a tool for solving problems.
Through the social problem-solving design policy, the Seoul Metropolitan Government breaks away from the microscopic view of physical improvement and applies design to the overall municipal administration, designing a plan and process for problem-solving, and jointly solving it with various stakeholders.
‘Social resilience’ can be said to be the interaction between the vulnerability of a city and its resilience capacity. The vulnerability of a city is affected by many social problems inherent in the city, and the city's recovery capacity means the city's resources and systems that can overcome and solve these problems. Seoul Design wants to work together to increase the resilience of society so that our daily lives, which have been changed by non-contact, isolation, and social distancing, can be more closely connected.
