Impact and evaluation in designing social innovationWhat is the most important agenda in social innovation design? This island metaphor (image) is useful to think about designing. This metaphor helps us to pay attention to both the visible things at the surface, like design products, materials, methods and technologies, and also the invisible things under the water, like values, behaviours, mindsets and worldviews. Designing is a way to make what is invisible under the water, visible. For designing that pursues social outcomes, it is very important to pay attention to people’s values, behaviours, mindsets and worldviews under the water, and undertake designing that materalises what people regard as valuable outcomes for their social well-being. When designing social innovation, this also means listening to local communities and residents, and understanding what matters to them that may be invisible, under the water, and collaborating with them to materialize those values as outcome of designing. There are various tools, methods and approaches in design that are used to achieve those social outcomes together.
2022 SDIF_Promo Video2022 SDIF_Promo Video
Design for Public Service Platform1. Digital platform of public service Public service based on digital platform is emerging as the most important factor in the competitiveness of a nation and a city. In 2020, Korea ranked 8th in the World Digital Competitiveness Ranking announced by the Institute for Management Development (IMD) in Switzerland, which was a 2-step rise from 10th position in 2019, to show its potential in the digital field. Also, in the government index announced by OECD, Korea is exhibiting strength and performance in digital-based public service by achieving 1st place in digital by design government, 2nd place in government as a platform, 3rd place in data-driven government, 1st place in open by default government, 4th place in user driven government and 12th place in proactiveness of government. Seoul is also making efforts to drive innovation in public service based on excellent digital infrastructure, and moreover, there is a demand to resolve problems in a way that can be felt by our citizens and achieve transformation in terms of creating sustainable and real values.
Citizen-centered Problem Solving, The Value and Performance of Social Problem Solving DesignThis presentation aims to accomplish three goals - to introduce concepts and methodologies of social problem-solving design; to draw value of social problem-solving design from cases shared at the previous forums hosted by the city of Seoul; and to put forward designers’ future role and vision in relation to the evolving social problem-solving design. Intro: Widening a Role of Design Across the globe, we’re seeing more complex and diverse issues in our society ranging from social structures and policies, climate change, pandemics, to inequality. Design’s role and potential are expanding in addressing these issues. The Ministry of the Interior and Safety has included public service design in the Administrative Procedures Act to encourage citizen participation. Similarly, the Seoul Metropolitan Government has incorporated social problem-solving design into its policies and general plans.
Citizen Participation is Key to Social Innovation in Future CitiesOn March 31, 2022, the 1st preliminary forum of Seoul Design International Forum hosted by the Design Policy Bureau of the Seoul Metropolitan Government was held online. Out of the three speakers, Lee Kun-pyo, Dean of the Hong Kong Polytechnic University, explained the core of the change towards future society and the role and vision of design under the theme, “Design in the Era of Disruptive Paradigm.” It was an inspiring lecture that led me to contemplate on a lot of things as a professor who studies and teaches design and as head of an institution of social innovation education at a university. In this paper, I aim to discuss the relevance of the meta discourse raised during the lecture on our actual lives as well as its implications for citizens of future cities.
Universal Design in the Era of Digital Transformation - Creating a World for All Digital Transformation for Universal Design - Inclusive WorldUnlike in the past, the concept of 'disability' is today recognized in accordance with aspects of information accessibility and social context. Many problems can be solved through technology. If accessibility is not considered continuously while creating a new environment, people will feel new disabilities, and to prevent this, accessibility, interaction, and cultural change must be considered. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Just as in the past Microsoft made it easy for people to access information and the Internet through PCs, its direction now is to help people achieve more than ever before through technology. In terms of increasing the accessibility of information by providing software services to all organizations and everyone, it can be seen that this is in line with the purpose of universal design. When we approach the concept of disability, we think of individual health and physical condition first, but disability differs from general interactions and does not represent physical characteristics or health conditions. Of the many people with disabilities, 70% are visually impaired. In addition, in the United States, about 26,000 people each year have a permanent disability due to bodily injury, and some suffer temporary discomfort due to injury. Therefore, since disability is not determined and applicable by physical conditions, but can be experienced temporarily or contextually, design should be developed and services should be prepared according to these situational criteria. There are over 1 billion people with disabilities on the planet. On top of this, as we are entering an aging society, in the future, more people may face a situation in which they need to work in a different environment or access information. Therefore, accessibility should be considered from a long-term perspective. Microsoft has already developed accessibility and high-contrast screen features in Windows since the early days of Windows in 1990, and will continue to do so in the future.
New Challenges in City Design to Post-COVIDAt a time when the world is thinking about the form of cities to come after Corona, we need to think about how cities should be constructed from a more comprehensive perspective. In addition to the challenges triggered by the coronavirus, the problem of climate change, which must be approached from a particularly long-term perspective, is an area that cannot be prevented or treated, and is a topic that needs to be found through continuous problem-solving, dialogue, and discussion. How should we respond to the problem of climate change that all cities face in the future and must solve in the long term? We would like to discuss six issues on climate change to be announced at the 26th UN Climate Change Conference (COP26).
Universal Design and City for EveryoneThe Seoul International Seminar on Universal Design1) that began in 2013 introduced and discussed the universal design of Seoul and major cities around the world. Introduced by Ron Mace, the concept of universal design refers to a functional and attractive design made accessible to all people, regardless of age, disability, or life cycle.2) Therefore, universal design connotes a significant meaning for urban planning and design. Instead of an urban space only for the healthy and economically active group, it aims to make a city for all, including the elderly and persons with disabilities. Universal design also suggests the possibility of a new urban paradigm. The concept of neoliberal entrepreneurial cities that surged in the deindustrialization era placed emphasis on competition among cities to attract capital,3) which deviates from the purpose of a city for all. Many cities struggled to grow and become competitive to acquire higher positions on global city rankings. Sometimes, they were more faithful to meeting the needs of domestic and overseas capitals than taking care of the socially disadvantaged. Accordingly, universal design brings up the creation of social values as the topic instead of competitive values, offering an opportunity to shift the paradigm and make cities warm and kind for more people.
Universal Design for Leisure Facilities CitiesUser survey for ski resort design reflecting universal design In 1998, at the Winter Paralympic Games in Nagano, 710 disabled skiers were surveyed on the perception and environment of skiing. The response rate was 35%, and the number of answers returned was 261. Interesting answers from the survey include "Skiing is a leisure activity, not a rehabilitation treatment," "I can't move my legs, but I can feel the speed," and "I can enjoy it fully without worrying about being compared to others because I'm exercising privately." In other words, skiing is an easy sport for anyone with any disability to try, and the number of elderly beginner skiers and skiers with disabilities might be expected to increase in the future.
Universal Design Project for Convenient Spaces: Public RestroomsThe Republic of Korea is experiencing radical demographic changes, such as the super-aged society and an increase in the foreign population. The public sector is obliged to create comfortable spaces for parents to go out with infants as well as an environment for seniors, persons with disabilities, and children. Recently, public spaces have been improved with the acknowledgment of diversity and the reinforcement of legal regulations. However, laws do not regulate details of small-scale unit spaces, which have low priorities when it comes to spatial improvement. For example, the SMG remodeled many aged community service centers during the “‘Outreach Project for Spatial Improvement of Community Service Centers,” but restrooms were not included in the scope of this project. As such, Seoul has built and improved good spaces, but it excluded small-scale spaces like restrooms. Among diverse spaces, restrooms, in particular, are crucial for solving physiological issues. Therefore, restrooms should be available at any place. Though Koreans tend to allow people to use restrooms freely, many restrooms in old buildings of Seoul are not open to the public. Accordingly, the Design Policy Division of Seoul and the Seoul Universal Design Center (“Center”) selected restrooms, places with an urgent need for universal design among small-scale unit spaces, as the first target for improvement, as well as a target for the “Outreach Project for Spatial Improvement of Community Service Centers.”
Smart Home's Directions in Untact SocietyDue to the contagiousness of the COVID-19 virus, the number of infected patients is increasing, and the resulting decline in social interactions is leading to a global economic crisis. Social distancing means that face-to-face contact with others is considered dangerous, and recommends staying at home as much as possible and refraining from outside activities such as going to work, eating out and shopping. The crisis of COVID-19, which is ongoing, is urging the transition to a non-face-to-face culture and society. Housing in the non-face-to-face society needs to be redefined with a new concept and function. Nowadays, when we think that a smart home can offer the possibility of an alternative, we understand it as a house that can provide convenience in our lives based on cutting-edge information and communication technology. However, this definition of a smart home is rather clichéd and indistinct, and I don't think it accurately describes the essence of a smart home. In the 1990s, there was already an intelligent home, and in the 2000s, the term ubiquitous home was used. In the 2010s, the smart home appeared, and they are all defined and used with almost the same concept. If the “homes” mentioned above have passed without becoming reality, can a smart home, which is being developed with the same concept, be an alternative in this era?
3rd Pre-forum for 2022 Seoul Design International Forum Part2TALK 2. Values in daily lives that were changed by the public design