The Process and Outcomes of the COVID-19 Design ChallengeInsights and Applications for the Post-Corona Era; The start of a design challenge related to COVID-19 Design has great power. Design has the power to motivate people to do many things, such as taking action, creating products and services that make life simple and rich, and deriving a whole new experience. Designers basically carry out design work assigned to their organizations, but in addition to these daily tasks, they have the power to solve the world's biggest problems. I expressed these ideas in the keynote speech last August at the Design for America Summit, where I urged designers to solve the biggest challenges facing the international community through a bold approach. And it wasn't long before the COVID-19 virus outbreak, which had effects worldwide. I thought that there must be a solution that designers can bring to meet the huge challenge of the Corona crisis. After discussing how we should contribute to this challenge by making a difference together with like-minded people like World Design Organization’s Srini Srinivasan and Rebecca Breuer and Liz Gerber of Design for America, we decided to launch the COVID-19 Design Challenge and bring the designer community together. Our starting point was to reach out to designers in each community and ask them what challenges they might face with COVID-19. Altogether, there were over 180 challenges, and they were recorded on Post-it notes and categorized according to themes. We grouped the related ones together and marked them on the priority grid in order of high impact and urgency, considering whether it is a task we need to address, what impact it will have, and whether it can affect urgency and resolution.
Village for the developmentally disabledWhat factors cause family members with children with developmental disabilities to face discomfort in the city and surrounding areas? In order to help spread universal awareness, we must observe and take a deep interest in every sector of society. Taking the case of the family of a 20-year-old who lost vision in one eye due to ankylosing cerebral palsy and has an autistic disorder. Despite the fact that they face many difficulties, their opinions are not passed to the community smoothly, due to their difficulties in communication. Intellectual disability is a blind spot even in the disability-related community when communication is difficult and needs are varied. Children with developmental disabilities spend their childhood in the community and school age in institutions or schools, but after reaching adulthood, they have nowhere to go. Most of them stay at home or move to care facilities. Recently, as the level of needs of people with developmental disabilities increases, the proportion of people who want to stay together in the community is increasing. However, the reality is that there is no place to go for education and no facilities.
Public Design GovernanceLast month, a “Consultative Group of Residents for Publilc Design” was established by Seongdong-gu District Office. It was the nation’s first consultative body in design that engaged residents and consisted of eight residents, four expert members, two design experts and one public officer. Through the consultative group, the district was able to quickly collect residents’ opinions about relevant projects including the one related to public design and combined experts’ advice thereby setting a direction for design. It was designed to become a channel to communicate with the residents. In today’s multifaceted and complex modern society, existing design process that produces an outcome by utilizing intuitive ideas of only few designers has often turned out to be insufficient to meet the needs of the citizens. In response, this has shed a light on the need to come up with an innovative method to engage citizens, cooperate with stakeholders and experts for higher level of self-reliance and sustainability. The word “public” in public design means an unspecified number of the general public and together, which incorporates a value of engaging various players and cooperating in the process to create a design intended for everyone. The strategy that is being used to realize the afore-mentioned value of public design is a governance taking a perspective of “various methods for problem-solving.”
Policy direction identified from the analysis of the diffusion process of Life Safety (Crime Prevention) DesignThe anonymous cities that we have been building allowed us to have maximum freedom and make various choices, however, inappropriately, the cities have mercilessly reduced many alternative choices such as collective community action that were available in the past. Only for the limited purpose of reviving the collective environment, physical design of living environment must be used.
The Change of Daily Life, Social Problem Solving Design in SeoulParadigm change in public design and the emergence of social problem-solving design Seoul is the political, economic, social and cultural center of Korea. Korea industrialized in a short period of time due to a period of rapid economic growth that is sometimes called the ‘miracle on the Han River’. Although the brand value of Seoul might have risen, has the quality of life of citizens improved along with it?
Creative Design for Social Problem Solving and Social Responsibility TherethroughThe top 10% of the world's population are able to spend $10 a day (about 10,000 won). This means that the other 90%, being unable to spend $10 a day, are very poor. 80% of them spend only about $2 a day. Design is not about making things pretty and beautiful to increase sales, but about finding and solving problems in a certain situation. Solving problems in an innovative and creative way is an essential part of design. Which group has more problems in life: the 10% of the population who can spend $10 a day or the 90% who can't? The 10% of people have issues with desires, and 90% have issues with needs. In other words, 90% of people have problems that are directly related to survival and they need to be considered more seriously. But 99.9% of designers only design for the top 10%. The real social problem is to leave it alone and only engage in the problem of fueling human desires.
Special Interview: Blaž KrižnikDesign aims to address diverse needs and resolve problems in everyday life. In this sense, it is the social value, social innovation, and social responsibility that make up the very idea of design. At the same time, it is important for design, as an innovative and responsible social practice, not only to improve the quality of everyday life of citizens but also to enable and empower citizens to ‘design’ their everyday life on their terms. This can be achieved through community design for various reasons. First, community design focuses on citizens.
Special Interview: Rachel CooperWhen thinking about Design as a resource for the city, it is important to understand the attributes of Design. Thinking about the Design process and the ability to translate numerous interdependencies into a tangible visions, is very much the value of Design. Many government organisations are looking to Design as a way of creating value, buy helping policy makers rethink policy, around issues such as net zero, health and wellbeing. Design organisations within government should be organised in such a way that they are able to synthsise science social, science and cultural insights, to help policy makers, and citizens co-imagine alternative furture, imagine the implications, benefits of policy and service design. This means Designers at the heart of government in policy labs, insight and foresight units. In terms of creating value one of the areas that design needs to engage with is the notion of value… how does new policy, new services, new urban design contributribute to environmental value and social value. Much work has been undertaken on establishing the natural capital value of enhanceing environments through policy making and design, much less has been done on how to establish social value through Design and quantify and evaluate it. This is the much more complicated area where Design needs to establish a strength.
Flow: Mobilising Data for Sustainable OutcomesCities have undergone transformations in the last centuries based on two paradigms. The first paradigm was the rapid development of infrastructure in the 20th century, and the second paradigm was transportation — the introduction and expansion of vehicles. The next paradigm will be the advent of the fourth industrial revolution leading data-based technological development for smart cities. Then, how can we define practical technologies in the future?
Does the Crime Rate Drop By Changing Designs?“Social problem-solving design” that changed our everyday life — life safety design The SMG implemented a design policy in 2007 and carried out city-centered policies for landscape improvement to reinforce the city brand. As a result, Seoul won the Grand Prize at the Index Awards, renowned for “Design to Improve Life,” in 2011. While looking for ways to use the prize money that came with the award, the SMG thought of socially disadvantaged citizens who could not benefit from the design policy. The SMG took a new step forward with the “social problem-solving design” project, which aims to reduce the grievances of people who cannot benefit from policies due to various reasons like having a busy livelihood. Having launched its first life safety design project in 2012, the SMG strengthened the roles of design in solving various social issues. Instead of policies and macroscopic systems, the concept of design has been expanded to public design to solve problems of varying sizes that influence the lives of people. The social problem-solving design projects of the SMG are divided into categories such as life safety design, cognitive health design, stress-free design, youth problem-solving design, and design governance. Each project utilizes the “service design” methodology, which derives relationship-centered solutions based on communication and awareness improvement beyond the improvement of the physical environment regarding social issues. This year, the social problem-solving design projects of the SMG marks its 10th anniversary. In celebration, we intend to take a close look at our surrounding environment and public design that have undergone small and large changes.
Universal design that makes life easier for citizensDesign is an essential tool for making life easier for citizens. Good design eliminates user discomfort and this is a quality that applies equally regardless of the presence or absence of a disability. Therefore, I think universal design is a design that considers the needs of all people. The Seoul Metropolitan Government has been pushing for UD guidelines since 2010 for facilities for teenagers, the elderly, the disabled, and children, who are various users of welfare facilities, and has been consulting actual welfare facilities with these guidelines.
Impact Business Design for Social VenturesPartner of starting social ventures, Sopoong When we face certain problems in our daily life or when social problems arise, the government solves them, or non-profit organizations and companies solve them. Someone has to pay attention to the problem and develop and disseminate a solution. Can the government do all this? Problems can be solved by institutions and policies, or they can be solved by products and services. It can be a public service, or it can be a product or service that needs to be paid for. I would like to think about the ‘company’, which is the entity that makes these products and services.