Universal Design in the Era of Digital Transformation - Creating a World for All Digital Transformation for Universal Design - Inclusive WorldUnlike in the past, the concept of 'disability' is today recognized in accordance with aspects of information accessibility and social context. Many problems can be solved through technology. If accessibility is not considered continuously while creating a new environment, people will feel new disabilities, and to prevent this, accessibility, interaction, and cultural change must be considered. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Just as in the past Microsoft made it easy for people to access information and the Internet through PCs, its direction now is to help people achieve more than ever before through technology. In terms of increasing the accessibility of information by providing software services to all organizations and everyone, it can be seen that this is in line with the purpose of universal design. When we approach the concept of disability, we think of individual health and physical condition first, but disability differs from general interactions and does not represent physical characteristics or health conditions. Of the many people with disabilities, 70% are visually impaired. In addition, in the United States, about 26,000 people each year have a permanent disability due to bodily injury, and some suffer temporary discomfort due to injury. Therefore, since disability is not determined and applicable by physical conditions, but can be experienced temporarily or contextually, design should be developed and services should be prepared according to these situational criteria. There are over 1 billion people with disabilities on the planet. On top of this, as we are entering an aging society, in the future, more people may face a situation in which they need to work in a different environment or access information. Therefore, accessibility should be considered from a long-term perspective. Microsoft has already developed accessibility and high-contrast screen features in Windows since the early days of Windows in 1990, and will continue to do so in the future.
Impact Business Design for Social VenturesPartner of starting social ventures, Sopoong When we face certain problems in our daily life or when social problems arise, the government solves them, or non-profit organizations and companies solve them. Someone has to pay attention to the problem and develop and disseminate a solution. Can the government do all this? Problems can be solved by institutions and policies, or they can be solved by products and services. It can be a public service, or it can be a product or service that needs to be paid for. I would like to think about the ‘company’, which is the entity that makes these products and services.
SMG Universal DesignUntil now, the public sector has prioritized efficiency enhancement through ‘standards’ in terms of service provision. Today, we are rapidly moving from mass production from the perspective of suppliers to the era of small batch production from the perspective of consumers. Because it is a smart era armed with various information and technologies, the standard framework alone cannot satisfy the diverse needs of citizens or lead to an affluent life. At this point, we need to think about who public design is for. WHO; Who is Universal Design for? Citizens who do not have disabilities and are still young do not feel the need to be specially considered by someone in their daily life. However, according to statistical data, the rate of congenital disability is only 5%, and temporary or situational disability that can be experienced in daily life accounts for a much larger proportion than permanent disability. Therefore, when we consider universal design in the public domain, we need to approach it from the perspective of various lives and situations, rather than looking only at people with disabilities. The diversity of physical conditions such as height, strength, dexterity, balance, attention, etc., the difference in language ability based on language and expressive power, the difference in sensory ability such as hearing, sight, and touch, and the difference in cognitive ability such as comprehension and intellectual ability that should be considered
The Necessity of Introducing Pedestrian Application for the Visually Impaired to Build a Smart City Based on Universal DesignAccessibility means that disabled and non-disabled people can use all services and products equally, and it can be said that it is in line with universal design that pursues design for everyone. So, how can people with disabilities communicate externally? They are being helped by various assistive technologies. Assistive technology refers to all products, equipment, software, or systems that help individuals with disabilities to achieve their full potential. As the concept of assistive technology becomes universal, the paradigm for disability has changed. As a representative example, screen readers and electronic information terminals are assistive technologies that help visually impaired people to communicate, and include screen readers and electronic information terminals. With technological help, visually impaired people can independently perform various tasks, such as searching the Internet and writing documents. Today, these assistive technologies are being applied in a way that provides convenient services to anyone rather than being a technology only for the disabled. For example, audiobooks, which existed in the past as a service to help visually impaired people in reading, are now becoming universal as a technology for everyone, as it has become one of the types of reading that non-disabled people can choose according to their needs.
Design in the Era of Disruptive Paradigm ShiftIn today’s world, we’re facing a rapid paradigm shift. This presentation focuses on the role and significance of design in the midst of such changes and the future direction of urban public design. My personal experiences on paradigm shifts in the realm of design come into play in assessing the past and the present. The presentation also aims to facilitate the exchange of ideas on how we should change and adapt in the face of the paradigm shift.
Cities, Design, and the FutureIn 1999, the Clinton administration proposed the ‘Livable Communities’ initiative and emphasized the quality of life as an urban competitiveness. Cities that are ‘great to live in’ or ‘appealing to live in’ are without a doubt one of the policy priorities of all local governments and citizens. However, compared to the previous practice in which the policies focused on a materialized life in the physical space of a city, the ‘quality of life’ is an abstract concept that is perceived differently by people. Thus, forming policy agenda around the idea may not be so simple. Instead of focusing on the physical concept of a city, drawing attention to residents and understanding communities as a group of people who reside in a city are crucial when it comes to the dialogue on the quality of life in cities. In this sense, it’s important for residents to identify themselves as agents of living and active participants who plan their own lives.
Seoul Design International Forum 2022Based on the vision to “Create Value through Design,” the Seoul Metropolitan Government implements its various design policies ranging from the macro plans for landscape to the micro plans for service improvement. To ensure that citizens can fully savor the attractiveness of natural environment and spaces across the city and enjoy thoughtful care and respect, the role of design in the future society will be even greater. This forum held with the theme, “DESIGN x Seoul : How Does Design Enrich Our Future,” will learn how design serves as an engine for enhancing values of cities through various examples of cities. Also, it will review how citizens in those cities enjoy these value.
2020 Seoul Design International Forum - Social Problem Solving Design2020 Seoul Design International Forum - Social Problem Solving Design
Design Strategies that Make Urban Experiences SpecialWelcome, everyone. I’m Lee Hye-young, director of Design Policy Division at the Seoul Metropolitan Government. This year’s event is held under the theme of ‘Re-connect: Design as a Value Creator.’ In line with this, I’ll focus on various values that design offers by sharing people’s experiences in my presentation. What are some experiences that you find special? We face many different situations in life and go through numerous emotions. We sometimes feel afraid, isolated, or bored. Some cities give us negative emotions mostly, while others make us feel calm, excited, or respected. Cities should provide positive experiences to residents as well as visitors. Then what role can design play to help cities achieve this goal? I’ll share some examples in Seoul to demonstrate the values that design can bring as a core urban strategy.
Considerations regarding healthy city after COVID-191. Statistical figures on the status of coronavirus outbreaks by city in Korea Since the first confirmed case of COVID-19 in South Korea on January 20, 2020, the coronavirus has spread rapidly in Korea, peaking on February 29, 2020. Since then, there has been a rapid re-spreading trend twice up to October, and the capital city, Seoul, has 53.13 confirmed cases per 100,000 population, the third highest number after Daegu and Gyeonggi-do.
A new tool to discover an integrated and demand-oriented policy agenda for near future__ De-sign:Re-formDesign, which first started as an activity of creating tangible goods, is now creating intangible values in the form of experience and service design. As demand for digital services including mobile applications rises, user experience design that creates a system that evokes emotions started to get attention, and service design which focuses on finding invisible needs of users and developing a new service model has been widely adopted and used in various areas of industry including hospitals, banks, education institutions, etc.
AI and Social Robot in Universal Design CityThe world we exist in consists of matter and spirit. Materials can be connected to robots and minds can be connected to AI, and a society where these two coexist is coming. Depending on how artificial intelligence combines with the most important nature of humans, our future can be either dystopia or utopia. In order to contribute to opening up a positive future with robots and technology, I would like to introduce the experience of conducting research and business on trans-advanced artificial intelligence robots.